4. Order Management
B2B and Wholesale Order Fulfillment
YouParcel handles both DTC (direct to consumer) and B2B/wholesale orders. B2B orders typically involve larger quantities, retailer-specific routing guides, and specialized compliance requirements. What B2B Fulfillment Involves Pallet-level or ...
Cancelling and Modifying Orders
Orders can generally be cancelled or modified only before they have been released for picking. Once an order reaches "In Progress" status, changes become difficult and may not be possible. How to Request a Cancellation or Modification To cancel or ...
Order Statuses Explained
Understanding order statuses helps you monitor fulfillment progress and identify issues quickly. Status Definitions Pending: The order has been received by the system but has not yet been released for picking. This may be due to a processing queue, ...
How Orders Are Received and Processed
YouParcel receives orders electronically through your connected sales channels or via manual order submission. This article explains the flow from order placement to fulfillment. Automated Order Import (Integrated Channels) When your Shopify, ...